Last updated: June 13, 2025
1. Who we are
Rapid Man and Van (“we”, “us”, “our”) is a UK-man and van removal business based at Peover Road, SK9 3RD. Contact: 07724 000086.
2. Personal data we collect
Contact details: Name, email, phone via quote
Attachments: Any files you upload
Technical data: IP address, browser type, device information via cookies/analytics.
Google reCAPTCHA data: If used in forms .
3. How we collect data
Directly from you via quote/contact forms.
Automatically through website tracking (cookies, analytics).
4. How we use your data
To provide quotes, schedule services, and communicate booking details.
To respond to inquiries or requests.
To personalize and improve the website and customer experience.
To comply with legal obligations (e.g. insurance claims).
5. Legal basis for processing
Your consent when you submit a form.
Performance of a contract for services.
Legitimate interest—for analytics, site improvement, marketing (if opted-in), and fraud prevention.
6. Data sharing
Service partners or subcontractors (e.g. insurance, payment processors)—only as necessary and under strict confidentiality.
Law enforcement or regulators, if required by law.
We do not sell data to third-party marketers.
7. Cookies & tracking technologies
Required cookies for form functionality and Google reCAPTCHA.
Optional cookies for performance, analytics, and marketing—activated only with your consent.
You can manage or disable cookies through your browser; note this may affect website functionality.
8. Data retention
We retain personal data for up to 5 years from booking or quote date, in line with industry standards
9. Data security
We use SSL encryption and secure servers.
Access to personal data is strictly limited to authorized personnel.
Regular vulnerability scanning and best-practice safeguards are in place quickmanandvan.co.uk.
10. Your rights
You have the right to:
Access, update, or correct your data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Withdraw consent at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).
11. Children’s data
Our services and website are intended for adults (16+). We do not knowingly collect data from minors.
12. Changes to this policy
We may update this policy as needed. The “Last updated” date above will reflect any changes.
13. Contact us
For any queries or data requests, email or call:
Email: rapidmanandvan@gmail.com
Tel: 07724 000086